- Ways to pay
- Document library
- How to make a complaint
- Frequently asked questions
This policy covers all of the websites owned and operated by Charter Court Financial Services Group plc or its subsidiaries including but not limited to the following:
This policy does not cover any links within this site to other websites.
We automatically log your IP address and session information such as how long your visit lasted, the pages visited and the type of browser used when you use our website. The browser is recognised by the web server and is only used for system administration and to provide statistics, which we use to evaluate how the site is used.
We may capture or store personal information but only if you volunteer it. For example if you register with us to take advantage of specific services that we offer. Where you provide personal information to us, we will only use it to deliver the services you have requested or for our lawful, disclosed purposes.
Refusal of cookies
For more information about cookies please visit allaboutcookies.org
Types of cookies we use
We use Google Analytics, a web analytics service provided by Google. Google Analytics uses 'cookies' which are text files placed on your computer, to help analyse how visitors use the site. To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.
|Cookie name||What it does||When it expires|
|__utma||This cookie is set on your browser when you first visit our site and is provided with a unique ID. This enables us to identify and track unique visitors to our site. It's updated with each page view.||2 years from set/update|
|__utmb||This cookie is used to establish a session on our site.||30 minutes from set/update|
|__utmz||This cookie is used to identify how you arrived at our site (e.g. direct search, link from another website, etc.) and what pages you visited during your visit.||6 months from set/update|