Existing customer support number: 0800 298 5714

Important Information - COVID-19

If you’ve been affected by COVID-19, rest assured that we want to do all we can to help. We’re already offering our customers up to three months’ payment holidays, but we understand that the impact could be felt long after that.

We’re pleased to say our regulators have set out how the financial services sector can best support those who continue to be impacted financially. We are currently working through the changes and will be updating our websites.

Our current support is based on the guidance that’s in place today, but it is expected to change and we’ll adapt it accordingly when this happens.

Please visit our COVID-19 support page which we’re updating regularly. Here you’ll find further details on mortgage payment holidays and the options available to you.

Support with financial difficulties

We understand the worry and concern that you may face if you are having difficulties in meeting your mortgage repayments, which is why our experienced support team are here to help.

For more, useful information on what to do if you are experiencing financial difficulty, please click here.

Information about fees

Through the arrangement and life of your mortgage with us there is some important information that you will need to be aware of regarding fees and charges that may be applicable to you.

Please click here to read our ‘Tariff of mortgage charges'.

How to apply for our products

Our product ranges are exclusively available via financial advisers.

For further information on how to access our products or to find a financial adviser, please click here.

Your mortgage is secured on your home. Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.